NEOSALUS SOLUTIONS, SL. with CIF B-25733007 and address Parc Científic i Tecnologic Agroalimentari de Lleida, Edifici Incuba, Floor 1, Office 1.7, 25003, Lleida, Telephone 900 52 56 78 NAME OF THE DOMAIN:

2- ACCEPTANCE OF THE CONDITIONS OF USE The use of this website attributes to the navigator, whether natural or legal person, the condition of USER, which implies adherence to the terms and conditions indicated below. For all purposes, the terms and conditions will be considered in the version published at the time of access. NEOSALUS SOLUTIONS, SL. recommends that the USER read the terms and conditions detailed below carefully before using the services offered. Likewise, access to certain services through this website may be subject to certain specific conditions that, depending on the case, replace, complete and / or modify these general conditions. Therefore, prior to accessing and / or using our services, the USER must also carefully read the corresponding particular conditions. If you do not accept the conditions of use, you must refrain from accessing and using the services contained in this website. These conditions of use regulate the generic use of the Web by the USER who has the possibility of viewing and printing them. NEOSALUS SOLUTIONS, SL. reserves the right to modify or delete at any time and without prior notice the content, services and information found on this website, as well as to limit or cancel the terms and conditions applicable to the website. 3- INTELLECTUAL AND INDUSTRIAL PROPERTY The content of this website is protected by the Laws on Intellectual and Industrial Property. The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and / or graphics are the property of NEOSALUS SOLUTIONS, SL. or where appropriate, you have a license or express authorization from the authors. Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, in any case requires prior written authorization from NEOSALUS SOLUTIONS, SL. The infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as a crime punishable in accordance with articles 270 and following of the Penal Code. The designs, logos, text and / or graphics outside NEOSALUS SOLUTIONS, SL. and that may appear on the website, belong to their respective owners, being themselves responsible for any possible controversy that may arise with respect to them.

In any case, NEOSALUS SOLUTIONS, SL. has the express and prior authorization from them. Claims that may be filed by USERS in relation to possible breaches of intellectual or industrial property rights over any of the contents of this website should be addressed to the email:


Our website can be visited by any USER freely and for free. The Personal Data that you provide us will always be treated in accordance with the provisions of Organic Law 15/1999 on Protection of Personal Data. 5- CORRECT USE OF THE WEBSITE The USER undertakes to use the Web, the contents and the services in accordance with the Law, with good customs and public order. The USER undertakes and undertakes to:
  • Not to use the Website or the services provided through it for purposes or effects that are illegal or contrary to the content of this Legal Notice that harm the interests or rights of third parties, or that in any way may damage, disable or deteriorate the Website or its services or prevent a satisfactory use of the Web by other users.
  • Not to destroy, alter, disable or, in any other way, damage data, programs or electronic documents and others found on the Web.
  • Not to introduce programs, viruses, macro instructions, mini-applications or any other logical device or sequence of characters that cause or may cause any type of alteration in the computer systems of NEOSALUS SOLUTIONS, SL. or third parties.
  • Not to misuse information, messages, graphics, drawings, sound and / or image files, photographs, recordings, software and, in general, any kind of material accessible through the Web or the services it offers.
  • Do not introduce discriminatory actions, attitudes or ideas based on sex, race, religion, beliefs, age or condition. Likewise, NEOSALUS SOLUTIONS, SL. reserves the right to deny or withdraw access to the Web and / or services at any time and without prior notice to those USERS who violate these general conditions.
6- LIABILITY REGIME NEOSALUS SOLUTIONS, SL. It will not be responsible, directly or indirectly for:
  • The quality of the service, the speed of access, the correct functioning or the availability or continuity of operation of the Web.
  • That there are service interruptions, delays, errors, malfunctions and, in general, other inconveniences that have their origin in causes that are beyond the control of NEOSALUS SOLUTIONS, SL.
  • A fraudulent or culpable action of the USER and / or originated by force majeure. In any case, whatever its cause. · Direct or indirect damages, consequential damages and / or loss of profits.
  • The contents and opinions of third parties or the information contained in third-party Web pages that can be accessed by Links or Web site search engines.
  • Damages that may be caused to USERS ‘equipment by possible computer viruses contracted as a result of browsing the website or any other damage derived from such browsing.
  • Failure to comply with the law, morality and generally accepted good customs or public order as a consequence of the transmission, dissemination, storage, making available, reception, obtaining or access to the contents.
  • The vices and defects of all kinds of the content transmitted, disseminated, stored or made available, the lack of updating or accuracy of the same, or of their scientific quality, where appropriate.
Likewise, NEOSALUS SOLUTIONS, SL. does not guarantee that the website and the server are virus-free and is not responsible for any damage caused by accessing the website or the inability to access.

NEOSALUS SOLUTIONS, SL. will have the right, without any compensation to the USER for these concepts, to temporarily suspend the services and Contents of the website in order to carry out maintenance, improvement or repair operations thereof.

7- DATA PROTECTION In accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data (LOPD) and its implementing regulations, the person in charge of the website NEOSALUS SOLUTIONS, SL. in compliance with the provisions of arts. 5 and 6 of the LOPD, informs all users of the website who provide or will provide their personal data, that these will be incorporated into an automated file that is duly registered with the Spanish Agency for Data Protection.

If you wish to exercise your rights of access, rectification, cancellation or opposition, you can contact the email: 

You can find extended information by clicking here.


In accordance with the provisions of the Law on Services of the Information Society and Electronic Commerce (LSSICE), the policy regarding email focuses on sending only communications that the USER has requested to receive. If you do not wish to receive these messages by email, you can go to the email address:

9- APPLICABLE LEGISLATION AND JUDICIAL COMPETENCE These conditions are written in Spanish, and are subject to current Spanish legislation. For any litigious issue or that concerns the website of NEOSALUS SOLUTIONS, SL. The Courts and Tribunals of Lleida, Spain will be competent.

Data Protection

Who is responsible? NEOSALUS SOLUTIONS, SL. with CIF B-25733007 and address Parc Científic i Tecnologic Agroalimentari de Lleida, Edifici Incuba, Plant 1, Office 1.7, 25003, Lleida, Telephone 900 52 56 78 NAME OF THE DOMAIN: For what purpose do we process your personal data?

At Neosalus we treat the information provided by interested persons in order to manage their request for information about our products.

What is the period of conservation of your data?

The personal data provided will be kept until the interested party requests its deletion.

What is the legitimacy for the processing of your data?

The treatment of the information is based on the request for more information. The refusal to process your data would lead to the impossibility of providing the requested information.

To which recipients will your data be communicated?

The data provided may be transferred to companies in charge of data processing (such as service providers: communication delivery services, courier services, agencies, services for generating similar audiences, etc.).

International transfers may also occur in accordance with the authorization and prior notification regime established by current regulations.

What are your rights when you provide us with your data?

The interested party has the right to withdraw their consent to the processing of their personal data at any time and to file a claim with the Spanish Data Protection Agency. You can also, if you wish, you can exercise your rights of access, rectification, deletion, opposition and right of data portability by contacting the address previously provided.


What are cookies?

Cookies are small files that are installed in the USER’s terminal when visiting a website in order to store data that can be updated and retrieved by the entity responsible for its installation. If the USER does not register or leave personal information on the site, the server will be aware that someone with that cookie returned to the website, but it will be impossible to associate the navigation to a specific and identified USER.

What kinds of Cookies are there?

Cookies, depending on their expiration, can be classified as session or permanent cookies. The former expire when the user closes the browser, while the latter remain for a longer time during which the data is still stored in the terminal and can be accessed and processed. They can also be distinguished according to the entity that manages the computer or domain from where the cookies are sent and the data obtained is processed.

  • Own cookies.

    They are those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

  • Third party cookies.

    They are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

Depending on your objective, we can talk about:

  • Technical cookies.

    They allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session or carrying out the process of purchase of an order.

  • Personalization cookies.

    They allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as language or browser type.

  • Analytical cookies.

    They allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected is used to measure the activity of the websites, application or platform and for the preparation of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements based on the analysis of the data made by users of the service.

  • Advertising cookies.

    They allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided based on criteria such as edited content or frequency. where the ads are displayed.

  • Advertising or behavioral cookies

    They allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided. They store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

What Cookies does the NEOSALUS SOLUTIONS, SL. Website use?

The cookies described below are installed through this website:

NameSending ServerPurposeExpiration
WordPressen.neosalus.com20 days
TawkConnectionTimeen.neosalus.comIdentify the user who is logged in to offer online assistanceAt the end of the session
Tawk_599en.neosalus.comIdentify the user who is logged in to offer online assistance10 years
_hjIncludedInSampleen.neosalus.comAnalysis of use and measurement of our website to improve our services.At the end of the session
cookie_ueen.neosalus.comInformation from the window notifying of cookies.1 year
_tawkuuiden.neosalus.comIdentifies the user who is logged in to offer online assistance.10 years
_gaen.neosalus.comIt is generated automatically in a transparent way for the web due to certain measurement codes or third parties. Google Analytics.2 years
_gaten.neosalus.comIt is generated automatically in a transparent way for the web due to certain measurement codes or third parties. Google Analytics.1 day
_giden.neosalus.comIt is generated automatically in a transparent way for the web due to certain measurement codes or third parties. Google Analytics.2 days
How to disable or delete Cookies

The USER may configure their browser so that cookies are not installed or to receive a warning on the screen each time a cookie wants to be installed, being able to decide at any time whether to accept it or not. Likewise, the USER may later decide to eliminate the cookies that she has installed by changing the configuration of her browser or manually eliminating them through it. Keep in mind that the elimination of cookies may lead to a decrease in the quality or functionalities of the website.

To allow, block or eliminate the cookies installed on the computer or device by configuring the browser options installed on it, the USER must follow the instructions provided by the browser itself. Below are the links to configure the cookies of the most popular browsers:

If the USER, any other browser, or the links provided do not contain the information you want, you can find out how to manage the cookies that are installed on your computer by accessing the “Options” or “Settings” menu -or equivalent- of the browser, or by consulting the “Help” or “Support” section of the browser itself.

There are browsers that allow you to configure specific rules -exceptions- to manage cookies by website, so that cookies can be disabled from all sites except those that are trusted.

In case the USER wishes to deactivate the ads based on remarketing cookies, they can use the following links: Facebook and Twitter . You can also configure the option Do not track on Twitter.

To manage “Google ads” you can use the following link: Control your Google ads. Likewise, you can opt out of the collection of information by DoubleClick (Google), Facebook, Twitter and other entities, through the following links:,,,

On the other hand, if you do not want the Google Analytics JavaScript code to collect the data of your visit, you can install the disable plugin for Google Analytics browsers. The plugin does not prevent information from being sent to the website or, in other ways, to other web analytics services. The user can find other options to configure the privacy of Google services in the following links: Privacy Controls Google y Privacy partners Google

In case of blocking or deactivating the use of ‘cookies’ in your browser, some services or functionalities of the website may not be available.


Neosalus can modify this Cookies Policy based on legislative and regulatory requirements, or with the purpose of adapting said policy to the instructions issued by the Spanish Data Protection Agency, therefore Users are advised to visit it periodically. When there are significant changes in this Cookies Policy, the USER will be notified either through the web or through email if it is registered.